Responsible Gambling Policy
We believe that online entertainment should always remain a safe and recreational activity. This policy outlines our dedication to the wellbeing of our users and the measures we take to prevent gambling-related harm in the UK.
Age restriction: 18+
Access to our platform is strictly prohibited for anyone under the age of 18. We implement rigorous electronic verification checks to prevent minor participation. It is an offense for anyone under the legal age to attempt to use these services.
Principles of safer gambling
We encourage our users to maintain control by adhering to the following principles:
- View playing as a form of leisure, not a way to earn money.
- Never play with money you cannot afford to lose.
- Set a budget and time limit before you start.
- Avoid playing when you are stressed, upset, or under the influence.
Self-management tools
We provide a variety of technical tools to assist you in staying in control:
Deposit and loss limits You can set daily, weekly, or monthly limits on the amount you deposit or the amount you can afford to lose. These limits help you manage your finances effectively.
Session and time limits Set reminders or hard stops on the duration of your sessions to ensure you take regular breaks and do not lose track of time.
Time-outs and self-exclusion If you need a short break, you can request a "Time-out" (24 hours to 6 weeks). For more serious concerns, our "Self-Exclusion" tool allows you to block your access to the platform for a period of 6 months or more.
Warning signs and staying in control
If you find yourself chasing losses, borrowing money to play, or neglecting work and family, you may be experiencing gambling-related harm. We advise you to step back and use our self-exclusion tools immediately if these signs appear.
Seeking professional support
If you feel your gambling is becoming a problem, we strongly recommend seeking help. Numerous independent organisations in the UK provide free, confidential advice and support for individuals affected by gambling issues.
Protection of minors and shared devices
If you share your computer or mobile device with minors, we recommend:
- Installing parental control software (e.g., Net Nanny or CyberPatrol).
- Never leave your device unattended while logged in.
- Keep your login credentials secure and private.
Monitoring and training
Our support teams are trained to identify signs of potential problem gambling and are available to provide information on our control tools at any time. We regularly review this policy to ensure it reflects current best practices.